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Customer Reviews


 
 

Jeffrey Wallom
Jeffrey Wallom
18:24 25 Nov 20
Daniel Durig
Daniel Durig
17:01 25 Nov 20
Northland was responsive and professional in the replacement of my residential garage door. Paperwork was all done over the phone and via email and the installers were great! I would hire them again.
Debbie Elliott
Debbie Elliott
22:15 16 Nov 20
We came home from shopping and found our garage door would not work. My husband saw that one of the springs broke while we were out. I called Northland Door Systems right away and a service person was at our house by 11:30. A half an hour later the door was fixed and worked better than ever. The best, fast, friendly and competent service we have ever had. Thanks so much.
Terry Mickelson
Terry Mickelson
16:07 15 Nov 20
Tom Rounds
Tom Rounds
14:41 12 Nov 20
Jerry Drew
Jerry Drew
14:41 12 Nov 20
The staff at Northland Door Systems were the best, they were very qualified with some of the best references.They showed us the variety and styles of doors available, the quality we expected and samples of each we were looking to purchase.Tough decision with so much to chose from, we found the color, style with window combination which was perfect for our home.With that perfect door and system they walked us through what needed to be done next.We scheduled an appointment for the measurements to make sure of a perfect fit, they would remove the old door and dispose of that (Great).Everything would be done in one day which for us was very important, so we ordered the door at that point.When the door came in we scheduled another appointment which was convenient for us.2 days later we had our new door and it looks Great , we would highly recommend the staff & crew at Northland door Systems.Jeanne & Jerry
Rita Maass
Rita Maass
16:26 11 Nov 20
great customer service and great repair technician! called Monday morning with an issue and it was fixed Monday afternoon. Tech (logan) did a great job of explaining the issue and what he did to fix the problem plus a full inspection! This is our 2nd time using this company and satisfied both times!
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22:45 09 Nov 20
Me
Me
18:29 06 Nov 20
There is no one like Northland Door Systems in the entire U.S.A. I have been dealing with them since I moved to Wisconsin in 2012. Their service is the best in the country and their customer service is wonderful. They treat you like family and they don't leave you until you are satisfy with their work. They are always there for the customer. Also their prices are very low compared to many many other companies and they are willing to work with you based on your need and budget. Thanks Northland for everything.Please give them a call and ask to speak to Jackie and tell her your friend Meriem Sheehy sent you, she is just wonderful. She always refer to me as her friend.
William Petersen
William Petersen
03:12 03 Nov 20
Cable snapped causing the door to be inoperable. Northland Door Systems came out the same day. The repair was made along with some replacement of worn parts. The expert service professional identified problems with the original installation and corrected the issue. All done in an hour and cost much less than I would have expected. Simply wonderful service and results!
Michael J. Pyne
Michael J. Pyne
13:43 24 Oct 20
They were efficient and very thorough. It was one of the easiest and efficient groups to work with from start to finish. The workmanship was also excellent. A great experience in all.
david rasmussen
david rasmussen
12:12 22 Oct 20
Excellent service, very friendly staff, very experienced Installers. As a builder I would recommend Northland door systems for any job residential or commercial
Deborah Hoffman
Deborah Hoffman
17:01 19 Oct 20
Excellent work and customer service.
M S.
M S.
09:44 16 Oct 20
I've used Northland a couple times now and I'm super happy. The labor and parts charges all seem reasonable to me. The technician was very friendly and...
patricia koons
patricia koons
19:23 14 Oct 20
Logan was excellent,on time,and shared little tips on how to maintain the garage door,opener,etc. Would use your service again if ever needed!!! Thank you!!
Travis Pauley
Travis Pauley
15:27 13 Oct 20
Northland was extremely helpful when the spring bar went out on my overhead door. They showed up the same day, and within an hour the door was back in business. Very professional and competitively priced.
Joshua Ackerman
Joshua Ackerman
17:28 07 Oct 20
I would definitely recommend Northland Door Systems to a friend or family member, especially if they have an existing Wayne Dalton garage door. Their office staff and service technicians are extremely helpful and knowledgeable. My garage door needed a new bottom seal retainer and spring, and instead of recommending I replace the entire garage door like another garage door company did, they came out and fixed what was needed.
Joshua Ackerman
Joshua Ackerman
17:25 07 Oct 20
I would definitely recommend Northland Door Systems to a friend or family member, especially if they have an existing Wayne Dalton garage door. Their office staff and service technicians are extremely helpful and knowledgeable. My garage door needed a new bottom seal retainer and spring, and instead of recommending I replace the entire garage door like another garage door company did, they came out and fixed what was needed.
Sue Godfrey
Sue Godfrey
02:21 07 Oct 20
A spring snapped on the garage door one morning. Northland was out that same day and did what was necessary to fix the garage door and actually even more than we expected. Reasonably priced also. We will continue to use Northland for our garage door needs.
Stephen Petrakis
Stephen Petrakis
15:58 06 Oct 20
Northland Door Systems has serviced us for a number of years. They are always fast and extremely efficient, not to mention friendly. I would highly recommend Northland Door Systems.
Diana Ducett
Diana Ducett
16:15 04 Oct 20
I had an excellent experience with the recent repairs and replacement of my garage door opener with NDS. The technician, Logan, was on time for service appointments. The price quoted for the new opener and installation was accurate. Logan walked me through the features of the new opener and did a thorough job of the fine tuning of the door and the Lenear unit that I chose. My NDS experience was outstanding and exceeded my expectations. Thanks.
Matt Johnson
Matt Johnson
13:19 03 Oct 20
Julie Nicodemus
Julie Nicodemus
13:57 28 Sep 20
Great service and reasonable priced!
Kimberly Larson
Kimberly Larson
15:51 25 Sep 20
Excellent service from sales, service and installation employees We would highly recommend Northland Door Systems.
Dean Kieler
Dean Kieler
13:40 25 Sep 20
Excellent service at a fair price with quality products. Great crew that comes out to service our doors. Always polite and very professional.
Garrett Galen
Garrett Galen
13:33 25 Sep 20
Overall had a good experience with Northland Door Systems. The rep who came out to assess did so quickly and accurately. The crew who came out to do the install work was courteous and efficient - they were in and out a lot faster than I had expected. One thing to keep in mind: they are a small shop so they don't schedule service weeks or days in advance (usually a day or two beforehand based on my experience). That said, I would not hesitate to recommend them for work on your garage door opener!
hani elabed
hani elabed
19:52 22 Sep 20
We called for service on Monday and Beth then Heather worked to make sure that we got scheduled in a timely manner. Within less than 48 hours we had their Service person Garth Hand working on our door. Garth was very knowledgable, he appraised the situation and made the repairs and even wiped the hand smudges off the door. And also he oiled all the hinges and the rollers. Now the garage door is truly whisper quiet. Thank you Northland Doors, Thank you Beth, Thank you Heather and definitely a big Thank you to Garth Hand. Great job, great company.
Hani Elabed
Hani Elabed
19:41 22 Sep 20
We called for service on Monday and Beth then Heather worked to make sure that we got scheduled in a timely manner. Within less than 48 hours we had their Service person Garth Hand working on our door. Garth was very knowledgable, he appraised the situation and made the repairs and even wipe the hand smudges off the door. And also he oiled all the hinges and the roller. Now the garage door is truly whisper quiet. Thank you Northland Doors, Thank you Beth, Thank you Heather and definitely a big Thank you to Garth Hand. Great job, great company.
Larry Pakyz
Larry Pakyz
20:45 21 Sep 20
Very reliable and give excellent service and advice.
Josh Cox
Josh Cox
02:11 21 Sep 20
Awesome service. Came out right away to replace the torquemaster spring in our garage door, took no time and at a reasonable price.
Luke Berry
Luke Berry
02:10 17 Sep 20
Great company. Have used them for installs and repairs. Highly recommend.
Andi Rubino
Andi Rubino
00:20 17 Sep 20
Katie Wedvick
Katie Wedvick
18:43 16 Sep 20
I was referred to Northland Door through my home warranty company. My tech, Garth, came out the next day (even with how busy things have been during the pandemic). He was very knowledgeable and got it fixed very quickly over my lunch break. Would recommend!
Tony DiPofi
Tony DiPofi
15:38 16 Sep 20
Had a seal repair done , capped and sealed - Logan did a terrific job - on time , pleasant ,professional , - great work - I would recommendyour company to everyone as top notch ! It's nice to see companies like yours hiring such good people and during such a great job ! Tony DiPofi ⭐⭐⭐⭐⭐
J T Sandvick
J T Sandvick
17:32 15 Sep 20
We wanted to raise our high-lift garage doors to add two more panels in order to accommodate our RV. The door installer who built our home gave one excuse after another as to why it would be too hard or too expensive to do. The original installing door company even suggested that we just buy a new house with taller doors already. Boy were we shocked by that response.THEN we called Northland Door Systems. First of all, they were professional and courteous. Second, they were there to physically come and quote the job the next day. We had a quote less than 48 hours later (due to waiting on the manufacturer for matching parts quote) and we were ready to go. We lined up our own carpenter to do the framing modifications, and Northland Door Systems was fantastic at working with us to coordinate and be on site as needed so our garage was not open to the world overnight.The price was very good, and the quality of work was fantastic. Not only did we add 3 feet of opening to two sets of doors, both doors now operate more smoothly and reliably than they did with the lower door opening.We would recommend Northland Door Systems any time you want the job done on time, on budget and with care and precision. With craftsmanship and care like we saw on our project, we will use Northland over and over again for any of our overhead door needs.
Susan Wendricks
Susan Wendricks
21:12 12 Sep 20
We always use Northern Door Systems when we have issues with our garage doors. Prompt service and very reasonably priced.
Jim Zerwick
Jim Zerwick
20:40 12 Sep 20
Very pleased with the info and suggestions they provided before we ordered, their willingness to adjust the install date for our convenience, the product itself and installation. Highly recommend
Debbie Winchel
Debbie Winchel
14:33 10 Sep 20
NORTHLAND DOORS ARE THE BEST TO WORK WITH. SOMEONE ANSWERS THE PHONE WHEN YOU CALL. IF ITS NOT A EMERGENCY AND I SAY WHEN YOU HAVE TIME, THEY WILL CALL ME WHEN THEY ARE COMING MY WAY. THIS SAVES ME TIME AND MONEY WHICH I APPRECIATE. THE JOB IS DONE RIGHT THE FIRST TIME AND BETTER THEN I COULD ASK FOR.
Mike Baumgartner
Mike Baumgartner
11:52 05 Sep 20
I had 2 openers installed at different times. Both technicians were prompt, friendly and very knowledgeable. The units are quiet and reliable. The cost is comparable to the big box stores, but with expert installation. I would recommend Northland Door Systems to anyone.
hope nicholson
hope nicholson
23:34 01 Sep 20
Friendly customer service and they fixed our door for a reasonable cost.
Marie Lohr
Marie Lohr
15:40 30 Aug 20
I was shocked at how fast they came. My tech was so nice. Northland was recommended by my friend and next door neighbor. Call them! I sure will the next time I have an issue
Robert Linn
Robert Linn
12:05 29 Aug 20
Did a great job on a very rainy day!
greg grumke
greg grumke
18:42 27 Aug 20
Keith Ullrich
Keith Ullrich
00:58 27 Aug 20
This is the 2nd set of garage door springs we have had replaced by Northland Doors. Service has been outstanding and reasonably priced. In and out the same day. Highly recommended
Michael Rhoads
Michael Rhoads
02:04 24 Aug 20
Excellent service and very professional.
Duane Lange
Duane Lange
20:34 21 Aug 20
Fast service, good pricing.
William Blank
William Blank
15:19 20 Aug 20
New doors were installed professionally, quickly and old doors were taken away. Since they installed the original doors 22 years ago and have maintained them for me during that same time period, it only made sense to have them do the new doors. I would recommend Northland Doors Systems to everyone! They do great work!
Elly Hall
Elly Hall
20:20 17 Aug 20
David White
David White
19:50 17 Aug 20
I had a cable break on a Friday. I needed a quick repair. The dispatch had a repair person on site within two hours and the repair was done within another hour. Very good job.
Jim Neustadt
Jim Neustadt
16:02 15 Aug 20
Problem with door. Called Northland and they were out the next day. Broken spring. Tech was on time and knew what the problem was immediately, PLUS he had a replacement spring in his truck! Have used Northland for about 18 years and have always been happy with the,.
Mike Pyne
Mike Pyne
04:05 15 Aug 20
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22:16 10 Aug 20
As a building contractor I have been using Northland Door for 20 plus years. They do what they said they would do when they said they would do it for they said they would do it for. Great shop.
Robin Meier
Robin Meier
22:36 04 Aug 20
I needed assistance with an over-sized garage door in a building that was part of a facility upgrade project. The staff was always prompt and friendly. Very positive experience.
Dean Kieler
Dean Kieler
18:14 21 Jul 20
After researching several overhead door companies we contacted Northland door to replace our failed door motor and track assembly.They quoted a fair price for a top quality motor and track assembly.The installer was very professional and took him little time to replace and set up. We are extremely impressed with how quiet it is along with how nice the WiFi feature is. Overall very happy with the price, quality and the service with Northland Door Systems.
Ron Hull
Ron Hull
15:51 27 Mar 20
Did a great job! Knowledgeable and good workers.
Shawn O.
Shawn O.
15:28 24 Oct 19
Had them replace our garage door. They showed up exactly when they said they would and installed it in less time than expected. It made a little noise a few...
Michael L.
Michael L.
18:39 18 Aug 19
Great service. Was able to come two days after I emailed. Pretty much did all communication through emails since I was unable to call. Our spring snapped...
Jayne Meyer
Jayne Meyer
16:12 09 Nov 18
Prompt, professional service. I was totally stuck and they managed to have their service tech show up within an hour.
Alan K.
Alan K.
12:26 01 Oct 17
I am impressed. I was able to schedule a prompt visit for an estimate to replace our two original garage doors. Our sales person, Dan Goodell, came out on...
Vvc Comp
Vvc Comp
01:29 06 Aug 13
Stephen Clabots
Stephen Clabots
11:47 22 Jun 13

Northland Door Systems installed my doors in 1998, maintaining them ever since. In 2020 the doors needed replacement. I called Northland again and they installed new doors timely and at a reasonable price. I’m very happy and would recommend them to everyone.

Bill B. – 11/5/20









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Northland Door Systems ● 1800 Tower Street, Prairie du Sac, WI, 53578 ● 608-251-3627 / 608-643-2278
Northland Door Systems ● 2810 Crossroads Drive Suite 4000 Madison, WI 53718 ● 608-251-3627