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Customer Reviews


 
 

American, REALTORS Madison
American, REALTORS Madison
18:16 14 Jul 20
Great experience from first contact to installation. Great sales person, great support and great installers. I'll use again! I've referred to clients and will again.
Jon Callaway
Jon Callaway
14:17 11 Jul 20
I’ve now had three great experiences with Northland in the past 15 years. This week the circuit board in my 20-year old electric door motor went out. Northland dispatched Logan to my home, and he clearly explained the problem as well as my options (repair vs. replace), and he was able to take care of everything in one visit. Heather in the office was also wonderful to work with. Thank you, Northland Door Systems!
Gavin King
Gavin King
02:23 02 Jul 20
Worked well with my schedule. Punctual polite and informative. Worked well with my house warranty insurance too.
Steve Schmieding
Steve Schmieding
11:57 30 Jun 20
Last Thursday the Spring broke with our Garage door opener , which caused the cable to come off I called Northland Door co , being the company that installed the door prior to 2000 Understandably I was told that it would be tough to get someone out that day being that all installers were already on jobs. They said they would put in a call to see if it could happen Within 20 minutes Logan knocked on our door He finished the job in just an hour which was fantastic Very efficient and cost effective. Logan and Northland Door co really helped us out big timeThanks Steve
Jake Holler
Jake Holler
22:58 09 Jun 20
I’ve worked with Northland Door Systems for over 15 years on MANY residential projects. They have always been very helpful and polite. I have been extremely satisfied with every project and I would highly recommend their services.
Marlon Roberts
Marlon Roberts
12:24 08 Jun 20
Fast, Friendly and Professional Service.
Sara Flanagan
Sara Flanagan
23:02 04 Jun 20
Great service. Quality work. Friendly people.
Brad Iverson
Brad Iverson
18:22 26 May 20
Great prompt service
CARRIE MILES
CARRIE MILES
15:02 26 May 20
I would highly recommend Northland Door Systems. I called Northland Door and Heather went over the different garage door openers and then she gave me a quote. I called back and Heather had the technicians to my house in a few days installing my new garage door. It works great and is so quiet. I love it. THANK YOU HEATHER FROM NORTHLAND DOOR SYSTEMS. Great experience from start to finish... Thanks so much.
Kyler Nixon
Kyler Nixon
19:56 24 May 20
Northland provided incredible service from start to finish. We filed a claim with our home warranty service and Northland was the service provider. They were quick, efficient, and provided us with a helpful explanation about what was wrong and how they were going to fix it. They ended up replacing the whole opening system in under an hour and made sure we knew how to use it when they left. Highly recommend for all things garage door in Madison!
Wendie Gregerson
Wendie Gregerson
21:58 23 May 20
Northland Doors staff were great to work with . I even had to have them come back to service the door and they came right out no questions asked. I am very happy with the work they did for me.
Todd Milanowski
Todd Milanowski
23:51 22 May 20
Prompt affordable and professional. Would highly recommend Northland for all your garage door service needs. Thanks!!!
Garth Hand
Garth Hand
13:24 21 May 20
Steve Gilbertson
Steve Gilbertson
19:51 14 May 20
Excellent response and service.
Loren Ziglin
Loren Ziglin
00:17 06 May 20
Northland Door has serviced a number of income properties for us as well as our own residence over the past few years.When I call, they show up fast and take care of whatever needs fixing or adjusting.Besides having great technicians, the office staff is really great to work with as well. Even when they are clearly busy, they somehow find a way to take care of us.
Elly Hall
Elly Hall
21:19 02 May 20
Debbie Elliott
Debbie Elliott
18:19 22 Apr 20
We came home from shopping and found our garage door would not work. My husband saw that one of the springs broke while we were out. I called Northland Door Systems right away and a service person was at our house by 11:30. A half an hour later the door was fixed and worked better than ever. The best, fast, friendly and competent service we have ever had. Thanks so much.
Warren SChmidt
Warren SChmidt
20:08 13 Apr 20
All of a sudden, our remote openers were not working.Of course I called Northland as they are excellent.Heather did walk me thru several possible fixes by phone and then had Tech Billie arrive 2 hours later - Billie fixed and showed us how toRe-program our remotes ourselves I knew the right company to call - NorthlandWarren
Greg Frosch
Greg Frosch
22:52 07 Apr 20
Outstanding customer service.Very impressed with the inside and outside employees willingness to help.Very helpful on repairs,trying to fix things first instead of always trying to sell new.
Ron Hull
Ron Hull
15:51 27 Mar 20
Did a great job! Knowledgeable and good workers.
Mark Alvey
Mark Alvey
09:26 27 Mar 20
As a general contractor, I highly recommend Northland Door Systems. Right from the 1st visit on site to the walk through after install, nothing but professional.
William Harper
William Harper
00:10 24 Mar 20
Jonas Bock
Jonas Bock
23:38 23 Mar 20
Great service. Would highly recommend.
Ann McNeary
Ann McNeary
23:53 19 Mar 20
Very happy with the service. Showed up on time. Efficient, pleasant technician who explained what he was doing. Was grateful to have my garage door back in working order. Thank you!
Andre P Mauderli
Andre P Mauderli
20:35 18 Mar 20
Garage door opens and closes very quietly. Work was done efficiently and at a reasonable price.
Suzanne Stewart
Suzanne Stewart
19:16 17 Mar 20
Extremely professional & helpful. The technician provided additional information for continued maintenance and care. Most important, I will contact Northland Door System because it was very easy to set up timely appointments.
kelly Wisch
kelly Wisch
18:22 17 Mar 20
Mitch Sprecher
Mitch Sprecher
08:05 15 Mar 20
Casey Haselwander
Casey Haselwander
15:27 10 Mar 20
I've done business with Northland Doors for years and we've always had good service, quality work, and fair/competitive pricing. They are good at what they do!
James Westring
James Westring
14:46 09 Mar 20
I am a remodeling contractor (Westring Construction LLC) in Madison and I've used Northland Door Systems for many years and they are my go-to garage door vendor.
Roger Pili
Roger Pili
21:27 17 Jan 20
16x8 door installed by Northland in 2012 broke last Thursday night. Call and left a message for serve. Promptly received a return call 8am Friday and had an appointment set up for 1pm. Logan repaired the door (both springs, and spindle on motor) adjusted, performed preventative maintenance, checked and adjusted the smaller door, answered all my questions, and finished in less than 40min. Logan was respectful, patient, detail oriented, professional, knowledgeable, and well prepared. Thanks Logan! I highly recommend Northland for their products and service.
Ponia.Arts
Ponia.Arts
14:16 29 Oct 19
We had a broken door spring on Saturday and left a message. Early Monday morning they called and the door was fixed that afternoon. I highly recommend this business. FAST service, polite employees and a young fellow who fixed the spring issue had has music on and sang along. Fun to see somebody enjoying his work.
Shawn O.
Shawn O.
15:28 24 Oct 19
Had them replace our garage door. They showed up exactly when they said they would and installed it in less time than expected. It made a little noise a few...
Anthony Thompson
Anthony Thompson
00:39 14 Oct 19
quick professional service at a very reasonable price. will go back to them for all my garage door needs.
Tom Steppe
Tom Steppe
21:31 08 Oct 19
We had Northland install 2 garage doors last Nov. They look great and when we had a significant squeak that lubrication did not fix. The tech first tried lubrication and he found that was not the issue he quickly id'd and addressed the real problem. After that he showed us we could use the keypad to control the second door which we thought needed a second keypad! So Bravo for the great follow-up service!
Thomas Saxton
Thomas Saxton
20:13 03 Oct 19
I had a great experience with my recent repair. They kept me updated with the technician's arrival time after he got delayed at another job. Once he arrived, he was quick to identify and fix the problem and then made sure the door was not just working, but operating smoothly.
Michael L.
Michael L.
18:39 18 Aug 19
Great service. Was able to come two days after I emailed. Pretty much did all communication through emails since I was unable to call. Our spring snapped...
Killerboy 13658
Killerboy 13658
15:10 05 Apr 19
J Z
J Z
12:42 05 Apr 19
Jackie and her Service team are outstanding! Whether it's normal maintenance, or an emergency repair, they are always quick to respond, and very professional.! Thank you for the great service!
Kimberly Zander
Kimberly Zander
18:59 16 Mar 19
As a community manager, it is important that I ensure my garage doors are functioning properly at all times. Northland always finds a way to fit me into their schedule for same day service, their technicians are very knowledgeable and friendly. I highly recommend this company - I've always had an A+ experience with them!
gibby2209
gibby2209
19:56 28 Feb 19
I had a cable break and thought I was in for a big expense...Logan came out and did a great job helping me fix the problem! He explained what he was doing and educated me on the garage door. Very helpful! It ended up being a very reasonable expense! Thank you Logan!
Eric Ellestad
Eric Ellestad
18:53 26 Feb 19
Maintenance Technician for a large property management company in downtown Madison with many large dock doors. Most responsive and timely service- Office Staff and Dispatch personnel are great to work with too.
Gary Preston
Gary Preston
22:56 16 Feb 19
We are so happy and grateful for the garage door they set us up with, awesome service
Kristen Wiese
Kristen Wiese
19:44 06 Jan 19
Jill Gates
Jill Gates
03:40 06 Jan 19
Very good service, technician Garth, was very nice and professional!
Jayne Meyer
Jayne Meyer
16:12 09 Nov 18
Prompt, professional service. I was totally stuck and they managed to have their service tech show up within an hour.
dani mezz
dani mezz
20:55 24 Sep 18
Glen Weirauch
Glen Weirauch
17:01 03 Jul 18
Ed was great!!!! Thank You.
Kevin Shelley
Kevin Shelley
15:54 21 Apr 18
Called Northland Door to have a commercial door maintained. The service tech came the next day, adjusted the tension on the spring, lubricated the rollers and spring, etc. The door finally works properly. Excellent, responsive, efficient service. Thank you
Jerry Wolfram
Jerry Wolfram
15:16 13 Apr 18
Thank you for the great service!
Alan K.
Alan K.
12:26 01 Oct 17
I am impressed. I was able to schedule a prompt visit for an estimate to replace our two original garage doors. Our sales person, Dan Goodell, came out on...
Jeffrey
Jeffrey
14:12 17 Jul 17
The Service Department made sure to fix the garage door on my lake house. I'd recommend Northland to everyone!
John Larson
John Larson
06:05 16 Feb 17
Serviceman on time and the quote I was given was accurate. The estimated time for the repair was accurate too so the rest on my schedule for the morning held together. I'll use Northland again.
Alexander Mickle
Alexander Mickle
22:08 30 Dec 16
I already had a decent quote from another reputable company, but that company was busy for about a week. I needed my garage done before New Years, if possible.So I called to see about a quote. I was told they could quote me with a technician in person. Great! He, Ed, shows up, and gives me a quote. 50% less than what I had been quoted from the other company. He then fixed my broken cable, taught me a bit about how garage doors worked, gave me some tips on how to make sure rust and degradation of the door doesn't happen, and re-calibrated the door, to what is for now, perfection.In short: More Quickly Serviced, Done in less than 90 minutes, Personable, educational, and cheaper than the 2 other places I had been quoted, by far. Would I recommend this company? They're the best.
Dan Orth
Dan Orth
17:15 26 Aug 16
Purchased a new garage door opener to replace a 20 year old unit. I submitted several online request to local garage door service companies, and Northland Door responded within 4 hours of my request.I was contacted, and scheduled a time for a technician to come to my home. The technician (Dan) arrived on time and was phenomenal. He took down the old unit, replaced with the new, showed me what I needed to know about my new opener, and answered all of my questions. He even noticed that my garage door gasket didn't go all the way end to end and fixed that as well. The old opener and any garage from the new all went with the technician. Dan was on-site for about 90 minutes, and the total cost was just over $100.I would highly recommend Northland for any garage door opener replacements.
Vvc Comp
Vvc Comp
01:29 06 Aug 13
Stephen Clabots
Stephen Clabots
11:47 22 Jun 13

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Northland Door Systems ● 1800 Tower Street, Prairie du Sac, WI, 53578 ● 608-251-3627 / 608-643-2278
Northland Door Systems ● 2810 Crossroads Drive Suite 4000 Madison, WI 53718 ● 608-251-3627