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Customer Reviews


 
 

Bruce A Johnson
Bruce A Johnson
03:28 02 Mar 21
I heard that weird "Bang!" from the garage, the one that can only mean the garage door spring has flexed it's last. I called the phone number on the Northland sticker, and three hours later the repair tech had the door back up and running great. Recommended!
Lauren Cumming
Lauren Cumming
16:20 25 Feb 21
The tech arrived when expected, and diagnosed the issue with my garage door opener very quickly! After fixing the problem, he offered some helpful tips on garage door maintenance, which I always appreciate! He also thoroughly and competently answered a bunch of questions I had about issues that may come up in the future and features of different garage door opener types for when the time comes to replace my current mechanism. Overall, this was a very pleasant, educational experience. Thank you!
Don Jorgensen
Don Jorgensen
16:00 25 Feb 21
Town of Forest
Town of Forest
17:21 24 Feb 21
Northland Door Systems is an exceptionally professional company. From our first meeting till after the garage door installation was complete Their staff was professional, Knowledgeable, and friendly. We had a headroom situation and they offered us the perfect solution to the problem.The door was good quality and the Installment was conducted in a very efficient manner. Our 12x14 door with opener took less than a day to install. They also serviced and adjusted two other garage doors the same day.Our experience with Northland Door was painless and satisfactory. We will defiantly continue to due business with them.
jerry barnes
jerry barnes
11:26 23 Feb 21
One word, to describe my experience with Northland Door Systems. Magnificent !From start to finish communication, time frame of installation and QUALITY of work .Extremely professional installation provided by a crew of extremely qualified technicians. I could not be more satisfied.I would highly recommend Northland Door Systems to anyone in need of door replacement or new.Thank you all at Northland Door Systems for a fantastic job.
Dave Becky Ray
Dave Becky Ray
20:38 19 Feb 21
Wow what great service! We purchased our garage door from Northland but after many years and several ups and downs the torsion spring broke. With the cold weather, we were ecstatic they came so fast so now we know we won’t be shut in and will be able to come and go as needed.
John Leach
John Leach
12:41 18 Feb 21
We have used Northland Door Systems several times over the years. We call them around 10 am and the door was fix by 3 pm that day. Friendly, and very helpful...
Dawnene Hassett Hegna
Dawnene Hassett Hegna
19:38 17 Feb 21
Cody Palchik fixed our garage door problem right away with prompt and upbeat service!\
Dawnene Hassett
Dawnene Hassett
19:35 17 Feb 21
Wonderful service + Cody Palchik’s upbeat positivity made our day happy! 🙂
Tom B.
Tom B.
16:51 16 Feb 21
Great service, I called to have a garage door spring replaced. I expected to wait a few days, but received a call an hour later that they would be there in...
Eileen Heinkel
Eileen Heinkel
00:47 16 Feb 21
Bruce Woyak
Bruce Woyak
18:59 15 Feb 21
-20 below out and I was stuck in my garage and couldn't get to work. I called Northland and they sent a tech out right away to replace a broken spring, very polite when I called and service tech was very prompt and explained to me everything he had done. Excellent service!
Dave Haack
Dave Haack
16:10 14 Feb 21
We recently hired Northland Door Systems to repair a broken spring in our garage door. Initially they said they could make the service call the following day, but they found a way to work us in that same day, and we were very appreciative of their customer service. They also found a weak hinge and replaced it for us. The service technicians were friendly and professional while they worked. We have outbuildings and have used Northland for these as well. We have always used Northland highly recommend them!
Denise Fergusson
Denise Fergusson
16:02 14 Feb 21
Lee
Lee
00:35 12 Feb 21
Great price and really quick install.
Jane Moskal Erickson
Jane Moskal Erickson
16:08 11 Feb 21
Woke up yesterday to broken garage door spring. Couldn’t get out. Called three places. Northland was the ONLY one that responded. Had their repairman here in a couple hours. Great service. Thank you!
Tama Thomas
Tama Thomas
22:37 10 Feb 21
Excellent service.
Jane Williams
Jane Williams
15:47 08 Feb 21
The service guy was friendly and did a great job! Took the time to explain what he did. Great customer service! Definitely recommend this company.
Wayne Glowac
Wayne Glowac
19:56 05 Feb 21
Our service tech (Garth) was friendly, professional and efficient. The issue was diagnosed right away and our door works perfectly now.
Bob Hunley
Bob Hunley
17:46 05 Feb 21
We went to leave the house and discovered the garage door spring had broken. Both cars were trapped in the garage. We called Northland to see if they could service us the same day. They called back within 30 minutes and indicated they would be able to get to us after lunch. They did arrive as promised and got the spring replaced as well as servicing other items on the 20 year old door that were in need of replacement. We were happy with the timely service. They had all the needed parts on their truck.
Greg Alexandrian
Greg Alexandrian
16:16 30 Jan 21
Very quick and professional work
Kathryn OBrien
Kathryn OBrien
23:50 29 Jan 21
These people do great work and in a timely fashion
Jesse Zuleger
Jesse Zuleger
00:48 23 Jan 21
Sarah Anderson
Sarah Anderson
00:45 23 Jan 21
Jeff Parks
Jeff Parks
13:17 22 Jan 21
"Professional, knowledgeable and personable staff helped to effect creative solutions and repairs on a 30+ year old garage door. From initial contact to completion of the work, everyone in the process gave me the confidence that I was in good hands. Thank you "
Matt Cady
Matt Cady
12:04 21 Jan 21
I am a contractor i use northland whenever need garage doors they are a great company
evensenh1
evensenh1
16:40 15 Jan 21
They fixed our broken spring/cable system and were great! Easy to make an appointment, and a good job done in a timely fashion. We will definitely call them back again.
Mary Schoenherr
Mary Schoenherr
20:34 13 Jan 21
Great service and nice, quick help on a little problem I just had; the rep answering the phone was able to talk me through the issue promptly and politely.
Ben Beere
Ben Beere
12:14 11 Jan 21
Amy Brown
Amy Brown
18:09 09 Jan 21
Timely. friendly great service!!
Emily Sanders
Emily Sanders
11:17 04 Jan 21
We have been very impressed with Northland Door Systems. They are prompt, knowledgeable and very helpful. I would highly recommend them!
Jim Neustadt
Jim Neustadt
14:49 03 Jan 21
Very quick, efficient service. I have used Northland for almost 20 years for repairs and maintenance.
James Howery
James Howery
00:21 31 Dec 20
Prompt & courteous with garage door repair service. Their scheduler is extremely precise on appointment time. Technician also identified issues with our garage door side seals (which had been bothering me for many months, especially going into winter) ~ and offered their service to replace~never knew they provided that service as well. THANK YOU!
Heather Makover
Heather Makover
22:11 30 Dec 20
Mary and Dave Neuhaus
Mary and Dave Neuhaus
03:48 30 Dec 20
Northland is there when they say, and our experience is that what they fix, works. Can't ask for more than that.
Keith Bracken
Keith Bracken
16:04 28 Dec 20
Greve Lisa
Greve Lisa
02:29 26 Dec 20
Excellent in every aspect. The initial consultation was very professional. The installation was perfect. We can't believe how warm our garage is now. The installation was very well done and exactly like we requested. No complaints at all. We highly recommend Northland Door Systems in every way.
Thomas Coyne
Thomas Coyne
21:14 25 Dec 20
They did s good job and I would recommend them to anyone.
Bob Stoflet
Bob Stoflet
18:43 25 Dec 20
Alicia & Dave Lundal
Alicia & Dave Lundal
22:35 23 Dec 20
They responded quickly each time I contacted them; very kind, knowledgeable, and professional-- and our garage door looks great!
Kenneth Hemshrot
Kenneth Hemshrot
03:22 22 Dec 20
Mark Hazelbaker
Mark Hazelbaker
22:37 18 Dec 20
Quality work, great price, nice people. What more could you want?
Marianne Rauls
Marianne Rauls
14:33 18 Dec 20
Pat Theis
Pat Theis
17:59 16 Dec 20
Mary Lou Stanek
Mary Lou Stanek
13:56 16 Dec 20
Very satisfied with the service that we had on our garage door opener. Very pleasant to deal with. Thank you so much for fixing and replacing a new garage door opener.
Christine Dillon
Christine Dillon
13:36 11 Dec 20
William Kay
William Kay
17:23 09 Dec 20
We are a commercial business and had them replace 3 doors. All aspects were good. The manager providing pricing was good and knew his stuff, and offered some cheaper options to temporarily help some additional doors. The installers were very good too and kept the disruption to a minimum.
Darrin Arnold
Darrin Arnold
18:47 08 Dec 20
Very prompt and great service. They were able to come out within 48 hours and get out garage door operating again. Cody walked me through some of the routine maintenance for the door and made sure everything was functioning properly before he left.
American, REALTORS Madison
American, REALTORS Madison
16:34 08 Dec 20
Great experience from first contact to installation. Great sales person, great support and great installers. I'll use again! I've referred to clients and will again.
JoAnn Holston
JoAnn Holston
14:54 06 Dec 20
Extremely prompt service- came out within 24 hours to repair motor in garage door opener. Very pleasant & efficient repairman. Cleaned up after himself when done. Highly recommend this business.
Don Hubele
Don Hubele
19:35 05 Dec 20
I would recommend Northland Door Systems to anyone needing door repair. Their service men were friendly and prompt. The fee was more than fair. Thank you Northland Door for the great service and Fairness.

Don Hubele,

Don's Repair
Larry Pakyz
Larry Pakyz
02:02 05 Dec 20
Good service and fair pricing.
Sue Handrich
Sue Handrich
01:24 03 Dec 20
Excellent company to work with, Nate is very responsive. This is the second time we have used Northland doors and have recommended them to friends and family.
James Wiersum
James Wiersum
16:36 28 Nov 20
Northland Door Systems was prompt, reliable, and affordable. Really appreciate them helping with a garage door opener problem I had. They were also helpful over the phone. If the need arises I will call for them again.
Andy Panagopoulos
Andy Panagopoulos
14:07 28 Nov 20
Jeffrey Wallom
Jeffrey Wallom
18:24 25 Nov 20
Daniel Durig
Daniel Durig
17:01 25 Nov 20
Northland was responsive and professional in the replacement of my residential garage door. Paperwork was all done over the phone and via email and the installers were great! I would hire them again.
Michael J. Pyne
Michael J. Pyne
13:43 24 Oct 20
They were efficient and very thorough. It was one of the easiest and efficient groups to work with from start to finish. The workmanship was also excellent. A great experience in all.
M S.
M S.
09:44 16 Oct 20
I've used Northland a couple times now and I'm super happy. The labor and parts charges all seem reasonable to me. The technician was very friendly and...
Joshua Ackerman
Joshua Ackerman
17:28 07 Oct 20
I would definitely recommend Northland Door Systems to a friend or family member, especially if they have an existing Wayne Dalton garage door. Their office staff and service technicians are extremely helpful and knowledgeable. My garage door needed a new bottom seal retainer and spring, and instead of recommending I replace the entire garage door like another garage door company did, they came out and fixed what was needed.
Dean Kieler
Dean Kieler
13:40 25 Sep 20
Excellent service at a fair price with quality products. Great crew that comes out to service our doors. Always polite and very professional.
Hani Elabed
Hani Elabed
19:41 22 Sep 20
We called for service on Monday and Beth then Heather worked to make sure that we got scheduled in a timely manner. Within less than 48 hours we had their Service person Garth Hand working on our door. Garth was very knowledgable, he appraised the situation and made the repairs and even wipe the hand smudges off the door. And also he oiled all the hinges and the roller. Now the garage door is truly whisper quiet. Thank you Northland Doors, Thank you Beth, Thank you Heather and definitely a big Thank you to Garth Hand. Great job, great company.
Robert Linn
Robert Linn
12:05 29 Aug 20
Did a great job on a very rainy day!
Ron Hull
Ron Hull
15:51 27 Mar 20
Did a great job! Knowledgeable and good workers.
Shawn O.
Shawn O.
15:28 24 Oct 19
Had them replace our garage door. They showed up exactly when they said they would and installed it in less time than expected. It made a little noise a few...
Michael L.
Michael L.
18:39 18 Aug 19
Great service. Was able to come two days after I emailed. Pretty much did all communication through emails since I was unable to call. Our spring snapped...
Jayne Meyer
Jayne Meyer
16:12 09 Nov 18
Prompt, professional service. I was totally stuck and they managed to have their service tech show up within an hour.
Alan K.
Alan K.
12:26 01 Oct 17
I am impressed. I was able to schedule a prompt visit for an estimate to replace our two original garage doors. Our sales person, Dan Goodell, came out on...
Stephen Clabots
Stephen Clabots
11:47 22 Jun 13

“I had the best experience using Northland Garage Door Company. I had an outdated and extremely old garage door with parts that could not be replaced. The Northland repair man did an extensive diagnosis of the problem and even called several other operators to see about replacement parts before making his recommendation. Once we decided to replace the entire system, he thoroughly explained my options. He had all the materials ready to go in his truck and finished the job that same afternoon. He even gave me a free upgrade on a quieter model. There is no question that I will call them immediately if I need any future assistance for all my garage needs.”

Deb D – January 2021


“Northland Door Systems installed my doors in 1998, maintaining them ever since. In 2020 the doors needed replacement. I called Northland again and they installed new doors timely and at a reasonable price. I’m very happy and would recommend them to everyone.”

Bill B. – 11/5/20










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Northland Door Systems ● 1800 Tower Street, Prairie du Sac, WI, 53578 ● 608-251-3627 / 608-643-2278
Northland Door Systems ● 2810 Crossroads Drive Suite 4000 Madison, WI 53718 ● 608-251-3627